Patient Reviews
Patient Reviews
When you need urgent medical care for an illness or injury, the last thing you want to do is search for a clinic only to discover that they don't offer the treatment you need, or aren't focused on providing excellent patient care. Our highly skilled staff at Rockwall Rapid Care is passionate about treating individuals throughout Rockwall, TX with an array of services to meet their medical needs. Our staff has had the satisfaction of getting many testimonials from patients who have witnessed our care firsthand. We invite you to read through our substantial list of testimonials and get a glimpse at the level of service you could receive while in our care.
Reviews for Rockwall, TX Family Medicine Dr. William Fieldsmith Upper Respiratory Care Services
"Best urgent care! Fast and on time for my appointment. Great doctor! All staff wonderful"
"I love this Urgent Care. The doctor and staff are professional and amazing! They go above and beyond to help every visit. If u need an urgent care go here!"
"Best urgent care in Rockwall!"
"This is the best Urgent Care! There was no wait. The doctor and staff were excellent. I am new to Forney and will drive here each time when not feeling well."
"Super fast, amazing staff. Any urgent care needs we will always be going here"
"Best urgent care in town! Clean, fast"
"I recently visited Rockwall Rapidcare and had an excellent experience. The staff was friendly, professional, and efficient. Despite them being fairly busy, I was seen quickly, and the medical team took the time to listen to my concerns and explain the treatment options clearly. The facility was clean and well-organized, making me feel comfortable and at ease. I appreciated the convenience of walk-in service, and the level of care exceeded my expectations. Highly recommend this urgent care center for anyone needing prompt and quality medical attention!""
"We have been to Rockwall Rapid Care a number of times over the last couple of years. They are kind, quick, and knowledgeable! We’ve gone for urgent care needs, vaccines, and testing. They are thorough, and the care is top notch! Highly recommend! Adding to this review. It’s been three years now, and they are still excellent! They’ve moved to a different space in the same complex, and they have a lot more interior space. Cannot recommend them more!!"
"This is, by far, the best urgent care I have been to! Scheduling the appointment was super easy and checking in was also a piece of cake. We arrived and were greeted by a friendly EMT who brought us right in to a room and got us checked in. Doctor came in minutes later and was truly great! Everyone was very caring and knowledgeable. We were out within 10 minutes. Absolutely top notch!"
"Had to see a doctor quick for a condition I had. Being new town I hadn’t had time to establish with a GP so I called an urgent care clinic that was close to my house but they didn’t make appointments unless you registered online and then waited for someone to call back! Really?! Then I found Rockwall Rapid Care. They came to my rescue and saw me right away. The office staff was really nice with no wait time. The PA was very kind and understanding. I started to feel better the next day with the prescription she ordered. Thank you so much for helping me."
"I called because my allergies were acting up SO SO bad! Appt was at 530 and I was out by 6. Nurse and Dr were super nice, office was clean. Picked up Rx and I feel better already! Will definitely go back for more urgent care needs! Highly recommend 👌 Thank you Dr Filedsmith for the treatment plan. I can finally sleep tonight! I feel so much better!."
"This place is awesome. After my husband suffered from a UTI for days and with no response from his urologist, we reached out to Rockwall Rapid Care. Nice selections of appointments that day. Checked in online. Greeted at door by a tech. Escorted to a room to visit with Dr. Fieldsmith. After urinalysis reflected UTI, he received a shot and a prescription for an antibiotic. Couldn’t have been easier. Proved to be a very effective and streamlined experience. May be best kept secret in Rockwall. At least I for one had not heard of them till I googled and saw their five star ratings across-the-board… unlike some of the other urgent care centers!"
"Rockwall Rapid Urgent Care provides top-notch and fast medical services in a welcoming environment. The staff here is exceptional, offering both professional and compassionate care. I was impressed by how efficiently they handled my visit—from the swift check-in process to the thorough consultation with a knowledgeable healthcare provider all in the safety of my car. They also use an app that makes checking in, filling out paperwork, and your overall visit super easy. I highly recommended for anyone needing urgent care services!"
"Went in for bad cold - respiratory infection, cough. The paramedic and doctor were amazing. The office is very clean. The check in process is efficient and well organized. They had great bedside manner and had me in and out with tests and antibiotics. I highly recommend this urgent care."
"From a mother of a toddler that has always been so scared of the doctor! I’m so thankful we found this urgent care, everyone is always so kind and caring! 10/10!"
"Great staff and always extremely efficient. Probably the best urgent care in Rockwall. Always top notch and quality service"
"I'm always so pleased with Rockwall Rapid Care!! It's my go to Urgent Care! Quick, thorough, and personal!"
"Awesome urgent care. Second time here with my kid and did not feel rush at all. MD/NP/office staff were great. Definitely recommend this urgent care."
"Absolute best urgent care experience I have ever had. Never had to leave the car and the entire visit took about 15 minutes. All the staff and the PA were nice, knowledgeable, and helpful. Next time we need urgent care we will definitely be back."
"Super fast and efficient as usual. My favorite urgent care in Rockwall!"
"Great experience! Super fast, friendly service. Staff was very courteous and professional. Definitely recommend for your urgent care needs."
"Rockwall Rapid Care is the best urgent care facility I've ever used. We (family of 5) are repeat customers, and have recommended Rockwall Rapid Care to many friends and family members. We usually use the online booking tool, which is super convenient, but they also allow walk-ins. Most appointments are completed curbside, and the wait time is never more than a few minutes. Dr. Fieldsmith is very friendly and easy going. He takes his time during appointments and the interaction never feels rushed."
"The best urgent care in the area! It's super quick and no germs in a waiting room. Definitely recommend to anyone and everyone."
"We have used RRC three times this month and all three visits were quick, efficient and professional. I would recommend them for your urgent care needs."
"I discovered Rockwall Rapid Care a year ago. I’d recently moved to the area and needed a primary physician. After my appointment, I was so impressed with Dr. Fieldsmith, I inquired if he offered that service. Unfortunately, he didn’t but took the time to make suggestions for several Rockwall physician groups! I found a primary physician but it’s always important to have an Urgent Care Physician. Today was my third visit…same great care! You can’t go wrong with Dr. Fieldsmith. He’s is the BEST!"
"If you need urgent care, this is the place to go. There’s a reason they gave all 5 star reviews. From the EMTs to the doctor. All good people."
"I have only had a great experience here for our family. Professional, low cost, and timely. We have never had to wait. It's the only Urgent Care our family will use."
"Great care and always super fast. My preferred urgent care in Rockwall."
"If you are ever looking for an urgent care, look no further than Rockwall Rapid Care. Everyone is amazing and really cares. The doctor and his staff make you feel as comfortable as possible. They are also super efficient and don’t waste time. They took care of us super quick and very thorough!! Although I hope to not need urgent care very often, when we do, we will absolutely choose Rockwall Rapid Care!!"
"My husband and I LOVE this urgent care facility. We’ve returned again and again because convenience and excellence are their trademarks! The professional staff take care of you from your vehicle whenever possible, but in cases where more care is needed, there is a very small clinic setup inside. My favorite part is that the waiting room is my own car seat! The wait is always minimal and the staff is always friendly and efficient."
"Wow! Just wow! This is the best urgent care my family and I have ever been to. Amazing care, fast and super convenient. The doctor and nurses are the best and are so knowledgeable, kind and just provide amazing support and service. So grateful for Rockwall Rapid Care and I cannot recommend them enough. Give them a try and you will never want to go anywhere else."
"There’s not enough words to accurately express my gratitude for this gem of an urgent care. The quickest, most caring and effective care for myself and my 3 year old. I prefer it to our primary care physicians any day."
"The check in was so easy, and brining two toddlers in was a breeze! We got to wait in the car until our turn (didn’t take long at all), and once we were called we were taken right to a room where they performed tests right then and there. We were out in 20 minutes. Craig was fantastic! I will be going there from now on for all our urgent care needs!"
"Amazing seriously just go here! My normal urgent care (texas med.) Was closed due to short staffing. I had symptoms of a severe kidney infection. Oh the irony because I educated patients in kidney failure for a job. So I looked online and signed in to go to rapid care. Best decision I could have made. 20 min. Later I arrived with my kids in tow. You pull up press a button on the intercom and someone comes out. Just as I was speaking to the tech at the window my 7yo projectile vomited ,(this is my life). She was totally fine apparently just needed to puke. It was everywhere in my car. The tech was amazing. He got me a trash bag gloves cleaner, water, and even a towel for my daughter to put on her booster seat. We joked that maybe she should be seen to. After cleaning up my one child we we're brought in, I gave my sample etc the normal stuff. They treated my kidney infection with meds. And on my way I went. They are awesome go here"
"As a retired RN and new to Texas i was impressed by the efficiency and cost savings when i found myself needing quick and efficient care on a Saturday afternoon. I recommend giving this hidden gem a try if you’re caught on a weekend and don’t want to spend your day waiting in an overcrowded ER/ urgent care."
"I spoke to a real person on the phone each time I called (wow!!) and was finished with the testing in 5 minutes. I wish all of the urgent cares would be as efficient as this one!"
"From a very satisfied customer:Y’all, I found the best urgent care today in Rockwall. It is a hidden gem, in a little office plaza next to Culver’s. It is Rockwall Rapid Care. I had checked in at Care Now for a time after 1pm. I finally get a text they are ready for me at 4. I get there at 4:05. I was one of 3 people in the office. By 5, there were about 20 of us. In that hour, only one person had been called back and I had not seen one person come out. I went to the front and told the unfriendly office staff I was going to leave. I get it. I am sure she was overwhelmed. She said why, there is not a wait, I just have not been able to get you entered. I said, oh okay. If it will be a few minutes, I will wait. I waited another 20 minutes and walked out. I was lucky enough to find Rockwall Rapid Care on Google.I was afraid I would not make it by 6, when they closed, they said they would wait on me. I get there, they greet me at the car and take me back immediately to a wonderful room with a reclining chair. The nurse comes in to get vitals and I fill out some paperwork and they told me to punch a button next to my chair, when I was done. 5 seconds later the doctor comes in. He was a delight. The doctor is an MD, not a PA. He told me what my problem was with a joint in my foot, gave me a shot and told me, I would feel 100% better tonight and he was right. So thankful I found this place. It is a privately owned urgent care and the care I was given was unbelievable. They charged me a $20 copay. I told them, I thought it was $50. They said don’t worry about it, if it is more than $20, we will bill you and they sent me on my way. My husband went with me and we were both so impressed and trust me, my husband does not impress easily, when it comes to doctors."