Patient Reviews
Patient Reviews
When you need urgent medical care for an illness or injury, the last thing you want to do is search for a clinic only to discover that they don't offer the treatment you need, or aren't focused on providing excellent patient care. Our highly skilled staff at Rockwall Rapid Care is passionate about treating individuals throughout Rockwall, TX with an array of services to meet their medical needs. Our staff has had the satisfaction of getting many testimonials from patients who have witnessed our care firsthand. We invite you to read through our substantial list of testimonials and get a glimpse at the level of service you could receive while in our care.
Reviews for Rockwall Rapid Care
"Great experience! Love the check in process and no wait time. Very clean facility. Staff and Dr. very professional and polite and very knowledgeable. Glad I found this place!"
"Quick, easy and effective. I’ll definitely be back"
"I love this place. They are so fast. They provide excellent care and the facilities are very clean and very nice. The owner is great. We have seen him every time we've been here. I would definitely recommend."
"Dr. Fieldsmith and his staff always give exceptional service."
"Always feel taken care of here. Dr. Fieldsmith listens and answers questions. I never feel rushed. The staff is friendly and polite. I prefer coming here instead of a primary doctor because I feel you're well taken care of and there's hardly any wait times."
"Woke up this morning with a stuffy head and was able to get an early appointment! Quick in and out. Love the new office space. Love the staff."
"I injured my foot & thought I might have a stress fracture. Dr, Fieldsmith was very thorough with his exam. Having X-rays available on-site made the process efficient and convenient. . I left feeling relieved and confident in my treatment. The ease of scheduling was great & the staff was wonderful. Highly recommend Rockwall Rapidcare!!"
"Surprised I have never reviewed this place before. This is our go to stop whenever someone is sick or injured or school sports physical. The system is all online so there is no paperwork or wait (unless there is a line of people). They offer appointments to shorten your wait and if you prefer to be seen in your car they will do that. Location is in close proximity from the Dutch Bros and Einstein strip, just kiddy corner across the street. Staff is and always has been super kind and respectful. The office is welcoming and bright - not cold and unemotional. Love these folks. Thanks guys!"
"Best urgent care! Fast and on time for my appointment. Great doctor! All staff wonderful"
"I love this Urgent Care. The doctor and staff are professional and amazing! They go above and beyond to help every visit. If u need an urgent care go here!"
"Best urgent care in Rockwall!"
"I like that there is never wait time and they are kind."
"Wouldn’t go anywhere else!"
"Caring, convenient and professional. Was in/out in no time!"
"Surprised I have never reviewed this place before. This is our go to stop whenever someone is sick or injured or school sports physical. The system is all online so there is no paperwork or wait (unless there is a line of people). They offer appointments to shorten your wait and if you prefer to be seen in your car they will do that. Location is in close proximity from the Dutch Bros and Einstein strip, just kiddy corner across the street. Staff is and always has been super kind and respectful. The office is welcoming and bright - not cold and unemotional. Thanks guys!"
"Professional,prompt, and thorough. Highly recommend"
"Great service!!"
"Very professional and very clean front desk staff was very polite and doctor very knowledgeable."
"They are always informative and polite. They handle things with care, but quickly. I have always had a good experience with them."
"There was not a wait. Booked appt online and completed forms online. Staff and doctor were excellent. Will come back when sick again."
"This is the best Urgent Care! There was no wait. The doctor and staff were excellent. I am new to Forney and will drive here each time when not feeling well."
"Another efficient and thorough appointment. Very thankful to have Rockwall Rapid Care as an option"
"Highly recommend! I had an appointment for 12:15 PM for some allergy/sinus issues. I went on my lunch break and I was in and out of there in less than 10 minutes. Great service and very nice staff!!!"
"Great staff and super quick service! Very clean clinic and staff is professional."
"Love the service that i have received"
"Love this place will continue going back. Easy to schedule appointments or walk in with no appointment is just as fast under 15 minutes. Staff is always nice, and they give the best medical care with no hassle about prescriptions or doctor’s note."
"Fast quick and caring sprained my ankle really bad they took me in quick after other places had a wait time over 4 hrs they got me in and out they care about you here"
"Great staff & caring physician. I had severe elbow pain . I couldn’t straighten my arm. Staff took X-rays & Dr. Fieldsmith assured me no breaks. I was in & out no waiting! lWonderfull place!"
"Super fast, super nice, always clean."
"Clean, efficient and friendly! It was easy to make an appointment and submit everything online. Check in done while in the car and was seen immediately once we walked in. Everyone in the office was nice and caring. Definitely recommend and will come back."
"Can't express my gratitude to this place enough, I don't usually go to the doctor, and when I do my experiences have always been pretty negative. I walked in yesterday and was immediately greeted and helped, saw the doctor within 3 minutes of me getting there with no appointment. I had a severe external ear infection, my pain was so intense I couldn't sleep for two days after having intense pain for 5 days already, the ear specialists in Rockwall are completely useless. The doctor genuinely listened to me and he had a solution in mind that completely helped me. My pain is gone, and the medication prescribed is actually helping me to recover. After almost a week of nothing getting better. You can really tell he's a man of his craft and cares about his patients. Can't recommend this place enough."
"Thank you the great service and care. We were very pleased with the team."
"Very nice attention."
"Super fast, amazing staff. Any urgent care needs we will always be going here"
"The whole process was smooth, timely, very nice. I would absolutely recommend Rockwall Rapid Care!!"
"I'm so glad I found this place. Even though it's about a 40mins drive for me, I'll gladly do it. So organized, prompt, and friendly! My out of pocket sometimes ends up being less than my regular doctor and I can almost guarantee I'll be seen the same day."
"Surprised I have never reviewed this place before. This is our go to stop whenever someone is sick. The system is all online so there is no paperwork or wait (unless there is a line of people). They offer appointments to shorten your wait and if you prefer to be seen in your car they will do that. Location is in close proximity from the Dutch Bros and Einstein strip, just kiddy corner across the street. Staff is and always has been super kind and respectful. The office is welcoming and bright - not cold and unemotional. Thanks guys!"
"Best urgent care in town! Clean, fast"
"Great experience. Was seen quickly and given a shot. Staff was great too!"
"Quick and easy"
"Back to Rockwall Rapid Care today. Love this group. In and out in 15 minutes. Professional and relaxed atmosphere. My husband loves the back, but if he just has a sinus infection, he can stay in the car."
"Everyone and everything was so fantastic, and they listened, so fast! Thank you."
"I had my first visit here today and I have to say I am impressed. We don’t have a primary care doctor so we just use urgent cares since we don’t get sick often. It is very easy to book an appointment online. I was greeted right away when I walked in. The facility is very clean! The doctor and his assistant were very nice. The doctor actually listened to me which was a change from other urgent cares I have been to. I needed an MRI and the doctor called me as soon as he got the results. Highly recommend."
"Fast, efficient, and knowledgeable. I was seen right away, and diagnosed in a matter of minutes. I highly recommend!"
"This place is amazing! Truly rapid care with great service!"
"I recently visited Rockwall Rapidcare and had an excellent experience. The staff was friendly, professional, and efficient. Despite them being fairly busy, I was seen quickly, and the medical team took the time to listen to my concerns and explain the treatment options clearly. The facility was clean and well-organized, making me feel comfortable and at ease. I appreciated the convenience of walk-in service, and the level of care exceeded my expectations. Highly recommend this urgent care center for anyone needing prompt and quality medical attention!""
"Needing sports physical for my kids. We were scheduled immediately and walk ins are welcome. Zero wait. We are in and out within 30 minutes for both my children.Very smooth process and efficient care."
"The quickest Dr visit I ever had. Awesome"
"I have been receiving laser hair removal treatments from here. The staff is very friendly and the treatments are very effective. It is a very relaxing, calming environment."
"We have been to Rockwall Rapid Care a number of times over the last couple of years. They are kind, quick, and knowledgeable! We’ve gone for urgent care needs, vaccines, and testing. They are thorough, and the care is top notch! Highly recommend! Adding to this review. It’s been three years now, and they are still excellent! They’ve moved to a different space in the same complex, and they have a lot more interior space. Cannot recommend them more!!"
"This place is excellent. I love them. They’re always very rapid and they do what needs to be done versus sending you away to someone else they’re caring and they listen to what you say. They hear you they treat you like a human not a patient."
"Super friendly and super fast! We’ll be back!"
"Great service and great results! I visited Tammy for laser hair removal in my bikini area and she’s very professional. The location is convenient, modern and very clean, too."
"Always love that I can schedule on the app and can get in quickly! Staff is amazing!"
"Super friendly staff, they got me in and out very quick. I’ll definitely be going back."
"Excellent care"
"Super fast and extremely friendly! Had to get my 2 kids in for sports physicals and immunization for school next week. Was able to get in same day."
"Easy scheduling fast check-in. Appointment right on time and Dr. Fieldsmith calmed my worries and answered all my questions."
"This is, by far, the best urgent care I have been to! Scheduling the appointment was super easy and checking in was also a piece of cake. We arrived and were greeted by a friendly EMT who brought us right in to a room and got us checked in. Doctor came in minutes later and was truly great! Everyone was very caring and knowledgeable. We were out within 10 minutes. Absolutely top notch!"
"Dr. Feldsmith and his staff have always addressed our medical issues In a professional and caring manner. Refer Rockwall Rapid Care to our friends and family."
"Great place!! Dr was caring and listened, staff professional! In and out in 1/2 hr with my concerns addressed!!!"
"Very clean facility. Great staff and very quick. Loved the app and check in process."
"My visit today was very good with Dr Fieldsmith. He was very through and concerned. I feel like I am already better."
"Very impressed! Quick and easy for 2 school activities physicals."
"Dr. listened to my symptoms and prescribed an effective treatment, highly recommend!"
"I have had a wonderful experience here! Tammy has a way of making a somewhat akward and a little painful experience very comfortable. My results have been beyond my expectations, thank you Rockwall Aesthetics!"
"Had to see a doctor quick for a condition I had. Being new town I hadn’t had time to establish with a GP so I called an urgent care clinic that was close to my house but they didn’t make appointments unless you registered online and then waited for someone to call back! Really?! Then I found Rockwall Rapid Care. They came to my rescue and saw me right away. The office staff was really nice with no wait time. The PA was very kind and understanding. I started to feel better the next day with the prescription she ordered. Thank you so much for helping me."
"Tammy is the best, very caring"
"Surprised I have reviewed this place before. This is our go to stop whenever someone is sick. The system is all online so there is no paperwork or wait (unless there is a line of people). They offer appointments to shorten your wait and if you prefer to be seen in your car they will do that. Location is in close proximity from the Dutch Bros and Einstein strip, just kiddy corner across the street. Staff is and always has been super kind and respectful. The office is welcoming and bright - not cold and unemotional. Thanks guys!"
"Very quick service. In and out in 20 minutes"
"Always a wonderful experience! In and out!"
"Such a great experience! Super fast and didn't even have to get out of the car. HIGHLY recommend."
"Great experience with this facility. Easy to locate. Quick process. Would highly recommend. We use this rapid care anytime anyone in the family is not feeling well. The staff and doctors are super nice."
"I have seen so much progress in my hair removal journey. I’m throughly impressed!"
"Rockwall Rapid Care is efficient and trustworthy. We cannot recommend them enough."
"Quick friendly service, staff is friendly and always take great care"
"Great doctor and very fast service! Thank you!!"
"My family and I have used this clinic several times in the past, with the most recent being for myself today. I've always gotten to see the physician with little wait, several times while being able to remain in my car. His assistant, Craig, has always been so professional and kind, and today I found out he gives a virtually painless IM injection. :) I definitely recommend!!!!"
"I called because my allergies were acting up SO SO bad! Appt was at 530 and I was out by 6. Nurse and Dr were super nice, office was clean. Picked up Rx and I feel better already! Will definitely go back for more urgent care needs! Highly recommend 👌 Thank you Dr Filedsmith for the treatment plan. I can finally sleep tonight! I feel so much better!."
"Very professional and easy treatment that yields great results."
"Love Rockwall Aesthetics, my laser hair removal has been a great success"
"Very quick and simple! No wait :)"
"This is such an awesome place. We started going here when Covid hit and we could just drive up and receive care. I thought ok, this is different but it was quality care even in my car! The nurses that greeted you were welcoming and the doctor was fantastic! He is so caring and knowledgable. Now to this day, he has become my regular doctor. They have now expanded their office, you check in while in your car and then they let you know when it is time to come into the office. They are quick and thorough. I recommend them for anyone for who is needing immediate attention and for any concern."
"They were amazing from The phone call to the end of the visit. Everyone was very accommodating, kind, and understanding. Great care, I will definitely share my experience with others"
"The staff was courteous and professional."
"Great experience. Got my daughter in very quickly, everyone was sweet and professional. We were in and out about 20 minutes."
"The waiting room is in your car, and if possible the exam can be. Great experience, very efficient care. Love it."
"Dr. Fieldsmith was AMAZING!! Went above and beyond to care for my injury and referred out for imaging. Then he got back to me immediately to let me know when my results would be available and what to do in the meantime. Just all around excellent care! Highly recommend!!!"
"We always have a good experience at Rspid Care! JoLynne & Charley Williams"
"I recently had the pleasure of visiting Tammy for a hair removal session, and I can confidently say that it was an outstanding experience from start to finish. Tammy's professionalism, expertise, and warm personality made the entire process smooth and enjoyable. I have done over 30 hair removal sessions with them over the past 18 months! The environment is comfortable, and meticulously maintained, which immediately put me at ease. Tammy took the time to explain the different hair removal options available, ensuring I was well-informed and comfortable with my choice especially when adding on new procedures. She used the latest technology and techniques to ensure the process was as painless and effective as possible. Throughout the session, Tammy was attentive and constantly checked in to make sure I was comfortable. Her meticulous attention to detail and commitment to achieving the best results were evident in every step of the procedure. If you're looking for a professional, effective, and pleasant hair removal experience, I highly recommend Tammy. Her exceptional skills, coupled with her warm and caring demeanor, make her the best in the business. Thank you, Tammy, for your outstanding service – I will definitely be returning for more services!"
"Fast, friendly, complete care!"
"Took son in ( age 32 and sick for several months) and they ordered blood work after being misdiagnosed elsewhere. Came back low low low vitamin D. He started taking it and feels amazing now!"
"Super nice, never have to wait long at all. Very convenient. Great doctor also!"
"Love this place! Excellent customer service. I’d give more than five stars!"
"Got me right in and we’re very attentive and caring. Would definitely recommend Rapid Care to a friend."
"It was excellent, I was seen so fast. And diagnosed quickly."
"Always a great experience and in and out quickly. This is definitely the go-to for our family of 7!"
"Excellent service and friendly. They took care of my concerns with respiratory issue."
"An IV cocktail helped my 92 old mom rehydrate quickly & feel better within 2 hours."
"Their service is always so quick and thorough. We can be in and out in 10 minutes!"
"Love Tammy!! She is kind and professional and the spa is comfortable. I am in the process of getting laser hair removal. I’m already seeing results after 4 treatments. Highly recommend Rockwall Asthetics!"
"This place is awesome. After my husband suffered from a UTI for days and with no response from his urologist, we reached out to Rockwall Rapid Care. Nice selections of appointments that day. Checked in online. Greeted at door by a tech. Escorted to a room to visit with Dr. Fieldsmith. After urinalysis reflected UTI, he received a shot and a prescription for an antibiotic. Couldn’t have been easier. Proved to be a very effective and streamlined experience. May be best kept secret in Rockwall. At least I for one had not heard of them till I googled and saw their five star ratings across-the-board… unlike some of the other urgent care centers!"
"Rockwall Rapid Urgent Care provides top-notch and fast medical services in a welcoming environment. The staff here is exceptional, offering both professional and compassionate care. I was impressed by how efficiently they handled my visit—from the swift check-in process to the thorough consultation with a knowledgeable healthcare provider all in the safety of my car. They also use an app that makes checking in, filling out paperwork, and your overall visit super easy. I highly recommended for anyone needing urgent care services!"
"Always so convenient, fast, and friendly here. Never had to wait longer than 10 mins to be in and out.. our whole family comes here now when we’re sick. Thank you 🙏"
"The service and efficiency are second to none. I could not have had a better experience. Thank you very much, a customer from now on!"
"I had a cold and was leaving soon on a trip and needed some help getting over it. The doctor checked me out, gave me a shot and a prescription and I am much better today."
"Went in for bad cold - respiratory infection, cough. The paramedic and doctor were amazing. The office is very clean. The check in process is efficient and well organized. They had great bedside manner and had me in and out with tests and antibiotics. I highly recommend this urgent care."
"Prompt, courteous and professional service! I HIGHLY recommend this office for your medical needs! Dr Joey Fieldsmith is an amazing physician!!"
"I appreciate them getting me in and out rapidly! The business was very clean and the staff was friendly. Check in was nice! No wait time after completing check in."
"Dr. Fieldsmith gave my son and me excellent care. Highly recommend!"
"Great check-in process, always quick get you in and out and fix you up every time"
"Visiting Rockwall Rapid Care was a very pleasant experience. I was able to get an appointment for my wrist injury very quickly! When I arrived and parked in the designated parking, they came right out and met me at my car to check me in, NO WAIT!!! Then within minutes, they came and got me and I went right to x-Ray then to my room. The Dr. also came quickly and made his diagnosis and referred me to an Orthopedic Specialist. The Tech wrapped my wrist and sent me on my way. It was a very fast and efficient visit!!! 5 Stars from me!!! 😊 🌟 🌟 🌟 🌟 🌟"
"Timely, kind and professional!"
"Very nice people! Zero wait, and quickly got to the issue. I'm very happy about finding them! Knowledgeable and direct!"
"Very nice people! Zero wait, and quickly got to the issue. I'm very happy about finding them! Knowledgeable and direct!"
"Dr. Fieldsmith and his group are always so professional and knowledgeable. Thank you for keeping our family well."
"From a mother of a toddler that has always been so scared of the doctor! I’m so thankful we found this urgent care, everyone is always so kind and caring! 10/10!"
"I highly recommend trying Rockwall aesthetics; they create a cozy atmosphere that will make you feel right at home. Plus, Tamie is simply the best!"
"I have never experienced a clinic like this. I was Sick, weak barely able to walk because of a stomach virus I had for 5 days. The doctor and nurse were gentle, listened, patient, and understanding. They treated me and told to call if I’m not better in 3 days. Day one already see a difference. I wish I had gone sooner. Thank you for you help."
"Love the convenience and professionalism of this place. Been going there for several years."
"The Dr. had great bedside manner, friendly, listened to my concerns and got me in and out quickly. Highly recommend them!!!"
"Awesome visit as always. Quick, easy, no nonsense."
"I was in and out in less than 10 minutes! Very friendly staff too."
"Great staff and always extremely efficient. Probably the best urgent care in Rockwall. Always top notch and quality service"
"I'm always so pleased with Rockwall Rapid Care!! It's my go to Urgent Care! Quick, thorough, and personal!"
"Had a great visit today. Very thorough laser appointment and good conversation to keep my mind off the zaps!"
"Great experience! Easy to schedule and check in - I was in and out in 15 min!"
"Dr William Fieldsmith took the time to understand why I was there: read my xrays: came in and explained what he found: took the time to gain knowledge of my medical issues and made recommendations accordingly. He even game me information on a good orthopedic Dr who's office also provides physical therapy. He was thorough and that is what I needed: His employee was also competent and both provided me excellent service: I'd drive 11 miles to go to this office again: they are friendly, thorough and comforting:"
"Awesome urgent care. Second time here with my kid and did not feel rush at all. MD/NP/office staff were great. Definitely recommend this urgent care."
"Literally the best. Fast and easy."
"Always quick, friendly, and thorough! Pull up, check in, and they come to you! Prescriptions sent over to pharmacy in minutes."