Patient Reviews
Patient Reviews
When you need urgent medical care for an illness or injury, the last thing you want to do is search for a clinic only to discover that they don't offer the treatment you need, or aren't focused on providing excellent patient care. Our highly skilled staff at Rockwall Rapid Care is passionate about treating individuals throughout Rockwall, TX with an array of services to meet their medical needs. Our staff has had the satisfaction of getting many testimonials from patients who have witnessed our care firsthand. We invite you to read through our substantial list of testimonials and get a glimpse at the level of service you could receive while in our care.
Reviews for Rockwall Rapid Care
"This is, by far, the best urgent care I have been to! Scheduling the appointment was super easy and checking in was also a piece of cake. We arrived and were greeted by a friendly EMT who brought us right in to a room and got us checked in. Doctor came in minutes later and was truly great! Everyone was very caring and knowledgeable. We were out within 10 minutes. Absolutely top notch!"
"Took son in ( age 32 and sick for several months) and they ordered blood work after being misdiagnosed elsewhere. Came back low low low vitamin D. He started taking it and feels amazing now!"
"Rockwall Rapid Care is the best urgent care facility I've ever used. We (family of 5) are repeat customers, and have recommended Rockwall Rapid Care to many friends and family members. We usually use the online booking tool, which is super convenient, but they also allow walk-ins. Most appointments are completed curbside, and the wait time is never more than a few minutes. Dr. Fieldsmith is very friendly and easy going. He takes his time during appointments and the interaction never feels rushed."
"As a retired RN and new to Texas i was impressed by the efficiency and cost savings when i found myself needing quick and efficient care on a Saturday afternoon. I recommend giving this hidden gem a try if you’re caught on a weekend and don’t want to spend your day waiting in an overcrowded ER/ urgent care."
"Fantastic place. Highly organized with a dedicated, professional, welcoming staff. I’ve never been here before today and this will be my new go-to when I need medical assistance in a hurry."
"From a very satisfied customer:Y’all, I found the best urgent care today in Rockwall. It is a hidden gem, in a little office plaza next to Culver’s. It is Rockwall Rapid Care. I had checked in at Care Now for a time after 1pm. I finally get a text they are ready for me at 4. I get there at 4:05. I was one of 3 people in the office. By 5, there were about 20 of us. In that hour, only one person had been called back and I had not seen one person come out. I went to the front and told the unfriendly office staff I was going to leave. I get it. I am sure she was overwhelmed. She said why, there is not a wait, I just have not been able to get you entered. I said, oh okay. If it will be a few minutes, I will wait. I waited another 20 minutes and walked out. I was lucky enough to find Rockwall Rapid Care on Google.I was afraid I would not make it by 6, when they closed, they said they would wait on me. I get there, they greet me at the car and take me back immediately to a wonderful room with a reclining chair. The nurse comes in to get vitals and I fill out some paperwork and they told me to punch a button next to my chair, when I was done. 5 seconds later the doctor comes in. He was a delight. The doctor is an MD, not a PA. He told me what my problem was with a joint in my foot, gave me a shot and told me, I would feel 100% better tonight and he was right. So thankful I found this place. It is a privately owned urgent care and the care I was given was unbelievable. They charged me a $20 copay. I told them, I thought it was $50. They said don’t worry about it, if it is more than $20, we will bill you and they sent me on my way. My husband went with me and we were both so impressed and trust me, my husband does not impress easily, when it comes to doctors."
"After all these years Covid free I finally got sick. I’m 65 years old with a compromised immune system. This virus kicked my butt for 3 days. Dr called in the army! Monoclonal antibody therapy.!Rockwall Rapid care literally came to my rescue. The tech Craig was at my bedside within an hour and a half. Craig was kind and professional. He loves his job and the company he works for! I highly recommend Rockwall rapid care! And will use this facility for all emergency care in the future... forget the doc in a box."